1. Shipping Policy

  • Orders are processed and shipped within 4 to 6 business days.
  • Once your order has been shipped, you will receive a tracking number to monitor your shipment’s progress.
  • We currently offer free shipping on orders over PKR 3,000 and on all discounted bundles.

2. Patch Test & Allergy Disclaimer

  • Our products are carefully formulated to be gentle and skin-friendly; however, individual reactions may vary.
  • We highly recommend conducting a patch test before full-body use to check for any sensitivities.
  • All our fragrances comply with IFRA (International Fragrance Association) guidelines, ensuring safe usage levels. However, allergies can occur from any ingredient.
  • If you have known sensitivities, please review the ingredient list before making a purchase.

3. Intellectual Property

  • All website content, product designs, branding, and materials are the exclusive property of mistwoodandco.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

4. Return & Refund Policy

  • Due to the nature of our products, we do not accept returns based on personal preference or individual reactions.
  • However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery with your order details and photos for review.
  • Refunds or replacements will be processed on a case-by-case basis after verification.

5. Contact & Support

For any concerns regarding your order, feel free to reach out to us via:
📧 Email: info@mistwoodandco.com

We’re happy to assist you!